Desktop and Servers Engineer

This role has significant customer interface and the ability to engage meaningfully and with self-confidence at all levels within the customer organisation and environment is essential.

The successful candidate needs to be customer service focused as first priority.

Duties and Responsibilities:

  • Responsible for designing and developing scalable, maintainable and suitable network and servers architectures that meet customer business objectives.
  • At customer premises, configure and install various servers & network devices and services (e.g., routers, switches, WiFi, firewalls, load balancers, VPN etc
  • Perform customer network maintenance and system upgrades including installation of service packs
  • Monitor network engineering performance and ensure system availability and reliability.

Candidate Requirements:

Experience

  • 5+ years’ experience within a desktop and servers support
  • Past experience dealing directly with an external customer base essential
  • Min 5 years personally supporting desktop and servers systems

Education and Training

  • National Diploma / Degree educated within a computer sciences discipline preferable
  • MCSE
  • Microsoft Certified Solutions Expert
  • VMware Certified Professional – Virtualization

Characteristics and Attributes

  • Self-motivated and able to work effectively with minimum to no supervision
  • Excellent time management and prioritisation skills
  • Above average written and verbal communication skills and ability to have effective and meaningful conversations at all levels and designations of an organisation
  • Good general knowledge base
  • Engaging and open
  • Personal grooming and presentation is non-negotiable
  • Polite, well-spoken and amiable
Job Location: Sandton
Sector: IT
Job Type: Permanent
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